Privacy policy

Last updated: October 24, 2026

This Privacy Policy explains what personal information Tall Size collects, how we use it, who we share it with, and the choices you have. It applies to tallsize.com, our emails and texts, our pop-up shops, and any time you contact us.

Tall Size is operated by Tall Size Inc., 2810 North Church Street, Wilmington, Delaware 19802, USA ("Tall Size," "we," "us"). Questions? Email help@tallsize.com.

1. The short version

  • We collect what we need to fill your order, help you find clothes that fit, and stay in touch if you want us to.
  • We share your shipping details with the brand that ships your item, and we use service providers (like Shopify and Klaviyo) to run the store.
  • We use cookies and pixels for analytics and ads. You can opt out.
  • We don't sell your information for money.
  • You can ask to see, correct or delete your information at any time.

2. Information we collect

Information you give us

  • Contact and account details: name, email, phone number, password, shipping and billing address.
  • Order details: what you buy, return and exchange requests, and messages with our team.
  • Payment details: handled by Shopify Payments, Shop Pay or Sezzle. We don't see or store your full card number.
  • Fit and style information: if you choose to share it, such as your height, sizes, inseam, style quiz answers and wishlist.
  • Reviews and photos: including any height, size and fit notes you add.
  • Marketing preferences: whether you've signed up for emails or texts.
  • Event and contest entries: details you give us at pop-up shops, giveaways or our ambassador program.

Information collected automatically

  • Device and usage data: IP address, browser, device type, general location (city or region), pages viewed, products searched for and clicked, how you arrived at our site, and whether you opened our emails.
  • Cookies, pixels and similar tools: see section 6.

Information from others

  • Brand partners and shipping carriers (delivery and tracking updates).
  • Payment and fraud-prevention providers.
  • Social media platforms, if you interact with us there or tag us.
  • Advertising and analytics partners.

3. How we use your information

  • To fill your order: process payment, send it to the right brand, ship it, handle returns and exchanges, and give you customer support.
  • To help with fit: show reviews from women your height, recommend products and sizes, and save your wishlist.
  • To run Tall Size Rewards: track points and rewards.
  • To market to you: send emails and texts you've signed up for, and show you Tall Size ads on other sites and social media.
  • To improve Tall Size: understand what people shop for, fix problems, and decide which brands and products to carry.
  • To keep things safe and legal: prevent fraud, enforce our Terms of Service, and meet legal, tax and accounting duties.

4. Who we share it with

We share personal information only as needed to run Tall Size:

  • Brand partners: when you order, the brand that ships your item receives your name, shipping address, the items you bought and, where needed for delivery, your phone number. They may use it only to ship your order and handle related returns or questions.
  • Service providers who run the store for us, including Shopify (store platform and checkout), payment providers (Shopify Payments, Shop Pay, Sezzle), Flxpoint (order routing to brands), Klaviyo (email and text messages), Smile.io (rewards), Judge.me (reviews), Rebuy (product recommendations), Wishlist Plus (wishlists), Redo (returns and exchanges), shipping carriers, and analytics and customer service tools.
  • Advertising partners, like Meta (Facebook and Instagram) and Google, that use cookies and pixels to measure our ads and show you Tall Size ads. See section 6 to opt out.
  • Legal and safety: if required by law, to protect our rights or someone's safety, or to prevent fraud.
  • Business changes: if Tall Size is involved in a merger, acquisition or sale of assets, your information may be transferred as part of that deal under this policy.
  • With your consent: for anything else, we'll ask first.

Shopify's own privacy practices are described at shopify.com/legal/privacy.

5. "Sale" and "sharing" of personal information

We don't sell your personal information for money. Some U.S. state laws treat letting advertising partners collect data through cookies and pixels for targeted ads as a "sale" or "sharing." If you're in one of those states, you can opt out (section 8), and we honour Global Privacy Control (GPC) browser signals as an opt-out request.

6. Cookies, pixels and your choices

We and our partners use cookies, pixels and similar tools to keep your cart working, remember you, understand how the site is used, and measure and personalize ads.

  • Cookie settings: where available, you can change your choices using the cookie banner or privacy settings link on our site.
  • Your browser: you can block or delete cookies in your browser settings. Some site features may stop working.
  • Ad settings: you can adjust ad preferences in your Meta and Google accounts, or use the DAA and DAAC (Canada) opt-out tools.
  • Do Not Track: there's no common standard for "Do Not Track" signals, so we don't respond to them. We do honour GPC, as explained above.

7. Emails and texts

  • Email: you can unsubscribe at any time using the link at the bottom of any marketing email.
  • Text messages: if you sign up for texts, you agree to receive recurring marketing messages at the number you give us. Consent isn't required to buy. Message frequency varies, and message and data rates may apply. Reply STOP to opt out or HELP for help.
  • Even if you opt out of marketing, we'll still send messages about your orders and account.

8. Your privacy rights

Depending on where you live, you may have the right to:

  • know what personal information we have about you and get a copy;
  • correct information that's wrong;
  • ask us to delete your information;
  • opt out of targeted advertising and the "sale" or "sharing" of your information;
  • withdraw consent you've given us;
  • appeal if we turn down your request.

How to make a request: email help@tallsize.com with the subject line "Privacy request." We'll need to confirm your identity, usually by matching your email and order details. You can also have an authorized agent make a request for you. We'll reply within the time the law requires, usually 30 to 45 days. We won't treat you differently for using these rights.

Canada: we handle personal information in line with Canadian privacy law, including PIPEDA and, for Québec residents, Québec's privacy law. You can contact our Privacy Officer at the email above. If you're not satisfied with our response, you can contact the Office of the Privacy Commissioner of Canada or your provincial privacy regulator.

United States: residents of states with consumer privacy laws (such as California, Colorado, Connecticut, Virginia, Texas and others) can use the rights above. California residents: in the past 12 months we have collected the categories of information listed in section 2 (identifiers, commercial information, internet activity, general geolocation, and information you choose to share like your height and fit preferences) for the purposes in section 3, and shared them with the categories of recipients in section 4.

9. How long we keep it

We keep your information for as long as you have an account or are on our lists, and as long as needed to handle orders, returns and disputes and to meet tax, accounting and legal requirements (often up to 7 years for order records). After that, we delete or anonymize it.

10. How we protect it

We use trusted platforms with industry-standard security, limit who on our team can access customer data, and never see your full card number. No system is 100% secure, so please use a strong, unique password and tell us right away if you think your account has been compromised.

11. Where your information is stored

Tall Size and our service providers are based mainly in the United States and Canada, and your information may be stored or processed in either country or elsewhere. Those countries' laws may differ from where you live, and authorities there may be able to access the information under their laws.

12. Children

Tall Size isn't intended for children under 13, and we don't knowingly collect personal information from them. Teens can shop with a parent or guardian. If you think a child under 13 has given us information, email us and we'll delete it.

13. Changes to this policy

We may update this policy as our business or the law changes. We'll update the "Last updated" date at the top, and if we make a big change, we'll let you know on the site or by email.

14. Contact us

Privacy Officer, Tall Size Inc.
Email: help@tallsize.com
Mail: 2810 North Church Street, Wilmington, Delaware 19802, USA